The 6-Step Method for Managing Any Ethical Dilemma

This article is part of the  George Kalmar Business Ethics Series

Originally Published on Entrepreneur 3/31/2016
Dilemma submitted by Matt Sweetwood

Throughout our business and personal lives we are faced with dilemmas that place us between a “rock and a hard place;” dilemmas that are always win-lose. They force us to choose between saving one person’s job while costing another’s; causing one person to lose money while another gains; and hurting one friend while helping the other. They occur both by accident and as a result of the actions of others. The latter is what recently happened to me.

I was working as a business consultant for two sister companies, Alpha, Inc. and Beta, Inc., that have the same parent company, Gamma, Inc. During my initial interactions with Alpha, Charlie, an administrative assistant, informed me that Gamma and Alpha were having some sort of dispute. Charlie was highly stressed about the dispute and told me that he was considering looking for a new job. The president of Alpha would later confirm that she was indeed having a dispute with Gamma.

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